Mitsui Garden Hotel Gotanda - Tokyo

I was a little nervous about staying in Gotanda on my first trip to Tokyo because of not being one of the recommended neighbourhoods to stay in but it was a great decision. Gotanda is a quieter neighbourhood but there are still plenty of shops like Don Quixote and Uniqlo, restaurants, and importantly the Gotanda Metro station. The subway station is super close to the hotel and is on the main Yamanote circle line that goes to all the major tourist destinations. I loved the location because it wasn't packed with people so it was easier to get around than someplace like Shibuya. The hotel itself was really nice. I didn't make use of the spa facilities but they were there. The room I was in had plenty of space for opening up large suitcases. Nice sized bathroom and liked that there were hooks on the walls and a small closet at the entryway. Also really appreciated the table and chairs in the room. I would definitely stay here again as I was really happy with my experience here. Staff was really helpful with ordering a taxi for me and helping with luggage at the end of my stay.

I like how our room is very clean although not very spacious. The cleaning staff is superb but customer service representatives at front desk is mixed review. Some were exceptional and helpful but some were very rude.

1. **Excellent Location:** The hotel is incredibly convenient for transportation. You can reach the nearby train station directly via an elevator from the adjacent supermarket. It takes only 30 minutes to Haneda Airport and is easily accessible to all major attractions. 2. **Clean and Well-Equipped Rooms:** Although the rooms are small, they are fully equipped with everything you need, and the cleanliness is top-notch. 3. **Convenient Amenities:** The lobby offers complimentary coffee, and there’s an ice machine on every floor, which adds to the overall convenience of the stay. 4. **Great Food Options Nearby:** There are numerous delicious dining options in the surrounding area, making it easy to find good meals without going far.

I liked the location because its around a 5-10 minute walk from the Gotanda Station (without luggages), which makes travelling very convenient for us. The subway is connected to a nearby mall so you don't have to worry about carrying your luggage up the stairs of the overhead bridge. I put in a special request to celebrate my friend's birthday and they decorated the bed with towel art, which I really appreciated! I also requested for the two rooms that I booked to be nearby each other and the staff were able to fulfil this. The staff were very friendly and can speak English well so we could communicate easily. Another thing to note - the hotel also has two washing machines and two dryers but they might be occupied mostly at night. However, there is a laundromat across the road (around 5 minutes away), near Don Quijote so you can kill time there while waiting for your laundry to be done.

The location is fantastic, with easy access to public transportation, making it simple to explore nearby Shibuya and Shinjuku. There are plenty of restaurants and convenience stores within walking distance, which made grabbing a bite to eat or picking up essentials very convenient. The staff at the hotel were exceptionally friendly and attentive, always ready to assist with a smile. One of the highlights of our stay was the onsen, which was both relaxing and beautifully maintained.